AI support within a Shopify helpdesk
$40/month with Starter AITickets + automated interactions
Customer support.
Answer shopper questions and manage post-purchase requests. Check what an agent can read, change and hand to a person.
Before you choose
Separate answering from taking action
Order lookup does not imply refunds, cancellations or order editing. Check permissions, required plans and the route to a human agent.
Compare the billing units
Replies, conversations, tickets and resolutions measure different things. Include the helpdesk subscription and any AI add-ons in your comparison.
Check the boundaries
Confirm escalation rules, source freshness and which channels are supported. A vendor’s automation claim is not an independently verified result.
11 tools to explore.
Filter this task
Shopper assistance with Lyro conversations
US$39/month for LyroLyro conversations
Product advice and support, billed per reply
US$80/monthOutbound AI replies
Configured support operations and resolutions
Quote; $200/month AI minimumContact vendor
AI support for store and marketplace enquiries
$49/user/month + AI outcomesSeats + automated outcomes
Re:amaze
BetaA beta agent across chat, email and SMS
US$29/user/month + usageSeats + AI resolutions
Support actions through your existing helpdesk
Annual package; quote requiredContact vendor
Configured customer service and post-purchase tasks
$750/month + automated ticketsPlatform fee + automated tickets
Separate sales and support agents for Shopify
Traffic-tier pricingContact vendor
Shopping and support across documented commerce platforms
US$239/monthConversation credits
A configurable support and shopping agent for Shopify
$40/month for HobbyMessage credits + optional add-ons